Improv is a powerful tool for creating stronger, more cohesive teams, according to iMergence, an interactive leadership and communication training organization. Holly Mandel, an entertainer and executive coach, founded iMergence, which turns improvisational concepts like flexibility, teamwork, and "yes, and" thinking into beneficial tools for career advancement. Through practical workshops that encourage creativity and self-assurance, iMergence assists people in stepping outside of their comfort zones, thinking creatively, and embracing change with enthusiasm and genuineness. Their training at Ignite 2026 will spur our NCW team to close departmental gaps, strengthen bonds, and tackle problems with an innovative attitude of trust, curiosity, and cooperation.